Skip to main content

Visitor information that answers questions before the desk

Visitors arrive with the same few questions: where to sign in, where to park and when the office closes. A screen in the vestibule or front lobby can answer them while the front desk helps the person in front of them.

Trusted by 1,500+ schools and organizations4.9/5 customer satisfaction

Students in a school atrium look up at a large welcome screen with an athlete spotlight, announcements and a QR code

Schools and colleges that run on Rocket

  • Baylor University
  • New York University
  • Northeastern University
  • Lousiana State University
  • Emory University
  • Dartmouth College
  • Arizona State University
  • Amherst College
  • University of Maryland
  • Texas A&M University

Why it matters

The front desk answers the same questions all day

Office staff stop what they are doing to explain the sign-in process, the late-pickup rules or where tonight’s meeting is. Paper signs on the door curl up and get ignored. A clear screen takes some of that load off the desk.

Ideas for Visitor Information

Check-in steps

Show the steps your school uses, such as press the buzzer, show ID and sign in, in large numbered text.

Office hours and contacts

List front office hours and the main number for questions after hours.

Where today’s meeting is

Point evening guests to the room for the PTA meeting or parent workshop with a simple arrow and room name.

Parking and pickup rules

Remind families where visitors park and how the pickup loop works.

Volunteer check-in

Tell volunteers where to check in and which forms your district asks for before they help.

Welcomes in families’ languages

If your families speak several languages, add a welcome slide in each one, written and checked by your staff.

How it works with Digital Signage

Visitor Information, step by step.

Three steps

  1. Keep the basics always on

    Add check-in steps and office hours as standing items with no end date.

  2. Add event-day details

    For conferences or a board meeting, add a slide with that day’s directions and set it to end when the event does.

  3. Update from the desk

    Front office staff change the screen from a browser, then look at the preview to see what visitors see.

Setups vary by school; your demo confirms what yours will use.

Best practices

Tips to get it right.

Visitor Information tips

  1. Write for the doorway

    A visitor reads the screen while waiting to be buzzed in. Use short steps and big numbers.

  2. Match the posted procedures

    The screen should say exactly what your safety plan and front desk say about checking in.

  3. Mount it where people pause

    Choose the spot between the doors or beside the window where guests wait.

  4. Leave sensitive details off

    Do not post door codes, staff schedules or anything you would not tell a stranger.

Questions

Visitor Information questions

A lobby screen plays its own timeline, so standing information like check-in steps can stay on while event details come and go on the dates you set. Staff update it from a browser.

Your next step

Plan your Digital Signage.

We'll show how an announcement gets on screen and comes off again when the moment has passed.

bolt
See us in Action
close